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Community Onboarding: First time user.

Emma_EN

Hi everyone! I joined the community yesterday, and the welcome email made setting up my profile easy. After that, though, I wasn’t sure where to go next. There are so many categories! How did you decide where to introduce yourselves and ask your first question?

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Comments

Carlos_ES

Hi, Emma! The same thing happened to me. I ended up posting in the new members group because I saw other people introducing themselves there. What helped me most was that a moderator replied and recommended two categories based on my interests. Did anyone else get that personalized welcome?

Camille_FR

Yes, Carlos, a member welcomed me and recommended a group that suited my work. It really helped me find my place. However, I hesitated before asking my first question—I was worried it had already been asked. How did you overcome that hesitation?

Lukas_GER

Camille, I know that uncertainty well. I first searched for similar questions, but some of the answers were already quite old. In the end, I asked my question and linked to the older post. The friendly replies encouraged me. Perhaps the welcome section should say that simple questions are explicitly welcome too.

Giulia_IT

I agree! Knowing that even the simplest questions are welcome would have put me at ease. I started by answering a poll—it was an easy way to participate without having to write a post right away. Then I worked up the courage to introduce myself. Emma, that could be a good first step for you too!

Emma_EN

Thanks, Giulia! A poll sounds like a comfortable way to get started. I also like Lukas’s suggestion about linking to an older discussion when asking a question. I’ve just posted my introduction, but now I’m wondering how I’ll know when someone replies. Did you all find the notification settings easy to understand?

Carlos_ES

Emma, I had to review them a couple of times. At first, I turned on too many notifications and got emails about conversations I was barely following. Now I only receive alerts for direct replies and the categories I’m most interested in. A brief explanation during onboarding would have saved me quite a bit of time.