The forward and backward track buttons on the steering wheel work normally when a CarPlay session first starts. After some driving they stop responding. Skipping tracks does nothing from the wheel. Volume control on the wheel still works, and the buttons work fine for native audio sources, so this is isolated to the CarPlay session.
The common advice is to switch to Bluetooth and back to wireless CarPlay. That doesn’t hold up in real use. I don’t notice the buttons have stopped until I’m already driving, and I can’t reconnect the phone safely while the car is moving. So the fix only works if I pull over and stop, which defeats the purpose of having controls on the wheel. This needs a real fix, not a manual reconnect.
Is this a known issue with a software fix? If there’s an infotainment update that addresses the CarPlay media control handoff, I’d like to get it applied. If a service visit is needed, let me know.
Vehicle: 2025 Cadillac Lyriq
